The Long Island Voluntary Organizations Active in Disaster (LIVOAD) Coalition has been actively responding to the COVID-19 pandemic since its start in March 2020, and our work continues to evolve as a sector in response to ongoing needs.

The LIVOAD is a coalition of government, nonprofit, and private sector partners who come together to collaboratively address disasters on Long Island. The situation is developing on a nearly hourly basis, and we recognize the critical and emergent need for a robust, and coordinated response across the nonprofit and government sectors for the health and safety of our region.

Please click here for a flyer with information on critical services available. Flyers are in both English and Spanish:

We are working tirelessly to ensure that the Long Island VOAD responds to your concerns as well as the needs of the community.

Click here to sign up to receive LIVOAD e-mail communications.


For information on our ongoing COVID-19 convening calls, please sign up to receive our LIVOAD emails above, or email


Behavioral Health Subcommittee: First Monday of every month, 11:30AM

Legal Subcommittee: Every other Wednesday, 3:00PM

Nutritional Equity Working Group: Please email for meeting dates/times.

Please email with any questions about subcommittee participation.




There are multiple ways to search for a vaccination location on Long Island:

  • – Use this federal website to search for a vaccine appointment location near you. This site also offers the option to search by vaccine type (Moderna, Pfizer, Johnson & Johnson)
  • New York State COVID-19 Vaccines – Use this tool to schedule an appointment at a New York State-run vaccination site. Subject to availability, individuals can walk in to state sites without an appointment.



There are currently three vaccines authorized and recommended in the United States to prevent COVID-19. Click below for the CDC’s information on each of the three vaccines, including the the type of vaccine, possible side effects, safety data, and clinical trial information.



The CDC recommends receiving a booster shot, in order to protect against severe disease, hospitalization and death.

  • Everyone ages 12+ should receive the Pfizer-BioNTech booster at least five months after completing their primary vaccine series.
  • Adults ages 18+ should receive the Moderna booster at least five months after completing their primary vaccine series.
  • Adults ages 18+ should receive the Johnson & Johnson/Janssen booster at least two months after receiving their primary J&J vaccination.

The Pfizer-BioNTech or Moderna boosters are preferred in most situations. Only Pfizer-BioNTech is approved for people ages 12-17.

  • People can mix-and-match boosters. For example, if someone received the Moderna vaccine series, they can receive a Pfizer or Johnson & Johnson booster.






Healthcare Triage is an online video series about health care. In their six-part COVID-19 vaccine video project, Healthcare Triage discussed the history and science behind vaccines, societal issues related to vaccination, and the process of developing a vaccine, with particular emphasis on development and distribution of a coronavirus vaccine.



A variety of resources have been developed to share helpful information about the vaccine. Click on the links below for materials you can use to promote vaccine education.



  • $100 for NYC residents — New York City is offering $100 for city residents who receive their first vaccine dose at a city-run vaccine location. Residents are encouraged to book an appointment at any eligible site with “$100 incentive available” listed.




Click here to visit the NYS Contract Tracing webpage.

New York State has partnered with Bloomberg Philanthropies, Johns Hopkins School of Public Health and Vital Strategies to create the NYS Contact Tracing Program, a nation-leading initiative to help slow the spread of COVID-19 and make it safer to begin to return to normal again. Contact Tracers work with people who have tested positive for COVID-19 to identify people they have had contact with and let them know they may have been exposed to the disease. If you get a call from “NYS Contact Tracing,” PLEASE answer the phone. Answering the phone will keep your loved ones and community safe



New York Forward

New York State’s reopening plan and other guidance can be found on the New York Forward website:

Centers for Disease Control and Prevention

CDC Activities and Initiatives Supporting the COVID-19 Response and the President’s Plan for Opening America Up Again

Cleaning Guidance for Reopening

Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes (Centers for Disease Control – CDC)


Anyone who is being threatened with physical harm should contact 911 immediately.

Nassau County’s COVID-19 Information & Contact Sheet includes information on reporting discrimination and reporting discrimination in school settings.

To report possible cases of discrimination contact:

  • New York State Bias and Discrimination Hotline, (888) 392 3644
  • Nassau County Human Rights Commission, (516) 571 3662

To report alleged incidents of discrimination in school settings (note that this should be brought to the attention of the local school district before the following resources) :

Additional information can be requested from:


COVID-19 Health Literacy Project
Accessible COVID-19 information has been translated into 35+ different languages to help all patients, especially immigrants and non-English speaking communities, stay informed and healthy. These materials include fact sheets on COVID-19 prevention, management, pregnancy, and information for children. These materials are carefully reviewed and vetted by physicians and faculty members at Harvard Medical School. Created by the COVID-19 Health Literacy Project in collaboration with Harvard Health Publishing.





Open Enrollment Period for New Yorkers Extended through December 31, 2021

The deadline for 2021 health coverage has been extended to December 31, 2021.

Individuals who are eligible for other NY State of Health programs – Medicaid, Essential Plan and Child Health Plus – can enroll year-round. Consumers can apply for coverage with the help of a Health and Welfare Council of Long Island  or Central Nassau Guidance health care navigator! Appointments are completed over the phone. Please call to schedule an appointment today:

  • Suffolk County: Call HWCLI at 516-505-4426
  • Nassau County: Call Central Nassau Guidance at 516-707-0297

How NY State of Health Enrollees Benefit from the American Rescue Plan

The American Rescue Plan, which was signed into law on March 11, 2021, will lower health care costs by providing new and expanded financial assistance to New Yorkers enrolling in health insurance through NY State of Health. This enhanced assistance is available to current enrollees and new enrollees, including to higher-income individuals for the first time. Starting in early April, individuals with low and moderate incomes can access higher tax credits. Starting in June, NY State of Health will apply these higher tax credits to current enrollees without requiring any action by the enrollee. Also in June, higher-income New Yorkers can access the new tax credits.

For more information, please click here.

COVID-19 Testing Cost-Sharing

Testing is free to all eligible New Yorkers as ordered by a health care provider or by calling the NYS COVID-19 hotline at 1-888-364-3065.

If you go to a test site run by New York State, there is never any charge for your test.

If you go to a test site operated by local governments, private companies including pharmacies and medical practices or not-for-profit organizations, you are advised to check with the testing site and your insurer in advance of being tested to confirm you will not be responsible for any fees associated with your test.

For more information, please click here.

Medicare Resources

Medicare covers the lab tests for COVID-19. Medicare consumers pay no out-of-pocket costs. Medicare covers all medically necessary hospitalizations; this includes COVID-19 diagnosis. At this time, there’s no vaccine for COVID-19. However, if one becomes available, it will be covered by all Medicare Prescription Drug Plans (Part D). If consumers have a Medicare Advantage Plan, they have access to these same benefits. Medicare allows these plans to waive cost-sharing for COVID-19 lab tests. Many plans offer additional telehealth benefits beyond the ones described below. Please advise clients to check with their plan about coverage and costs. Please visit for more information.

Health Insurance Information Counseling and Assistance Program (HIICAP)

The HIICAP hotline and volunteer counselors are available to provide information on all aspects of health insurance including Medicare Parts A, B, C & D and EPIC.

  • Pauline Andrews Phone: (516)485-3425 ext. 2322, Email:
  • Barry Klitsberg, Assistant Coordinator Phone: 516-485-3425 x 2324
  • (516)485-3754. All calls will be returned within 24 hours



Long Island’s providers are working hard to make sure that people have enough food to eat- please use these maps from Long Island Cares and Island Harvest to find food in your community. Please note that resources are changing every day and it’s important to call ahead before visiting any pantry. 

Long Island CaresClick here to find pantries, soup kitchens, and other meal services by zip code.
(631) 582-3663

Island HarvestClick here to find pantries, soup kitchens, and other meal services by zip code.
(631) 873-4775

SNAP (Supplemental Nutrition Assistance Program)

The Department of Social Services will continue to process SNAP applications and assist clients.

HWCLI continues to assist clients with SNAP Applications remotely- for more information on our service please call: (516) 505-4437, or you can apply directly here: Apply for SNAP.

WIC (Women, Infants & Children)

The WIC Program can now issue benefits remotely. Please call your local WIC office to learn more.

Hunger Solutions New York

Hunger Solutions New York is working to provide updates that can help schools, community organizations, and families mitigate the impact of COVID-19 (coronavirus) on the food security of low-income people. Please click here for the latest updates.



Project Hope – Coping with COVID

Project Hope Providers in Nassau and Suffolk Counties (Flyer)

NY Project Hope is New York’s COVID-19 Emotional Support Helpline.

NY Project Hope helps New Yorkers understand their reactions and emotions during COVID-19. Through an emotional support helpline, educational materials, and trusted referrals, NY Project Hope helps people manage and cope with changes brought on by COVID-19.

NY Project Hope Crisis Counselors understand what you are going through. Talking to them is free, confidential, and anonymous. Talk to someone who is trained, knowledgeable and never judges. Sometimes it helps to talk with someone you don’t know. To search for a provider near you, click here.

You can also call the NY Project Hope Emotional Support Helpline: 1-844-863-9314


The Mental Health Association of Nassau County

  • The peer support “warmline” is open 24/7 and can be reached by calling (516) 489 0100 ext. 1.
  • Please click here for information on ongoing peer support groups offered by MHANC.

Association for Mental Health and Wellness (MHAW) Mental Health Helpline

  • Click here for a variety of resources available through the MHAW website, including information about their Peer Support Services (see below):
  • The Association for Mental Health and Wellness (MHAW) will be offering extended hours for their Peer Support Line and Healing Connections Peer Support Groups to Suffolk County residents. These services are staffed by trained and experienced Certified Peer Specialists. New operating hours for the Peer Support Line:
    • Monday to Friday, 9:00am-5:00pm
    • Saturday, 5:00pm-10:00pm
    • Sunday, 2:00pm-7:00pm
    • The Peer Support Line can be accessed by calling (631) 471 7242 ext. 1217. 
  • If your situation is urgent, please call the 24/7 Response Hotline at (631) 751 7500.
  • Online Peer Support Groups can be accessed by clicking here.

Family Service League

  • DASH Crisis Center and Hotline: Facing mental health or addiction issues can be overwhelming, especially combined with the stress associated with the COVID-19 virus. Please call their hotline at (631) 952 3333 for assistance.
  • C-CAT (Community Crisis Action Team): This team responds to traumatic incidents, assessing the needs of individuals and groups who have experienced a critical event in the workplace, school or community. C-CAT is often deployed within hours of first contact and uses debriefings, defusing and one-on-one intervention to help mitigate the impact of traumatic situations. Please call (888) 375 2228.

Mount Sinai South Nassau

Hispanic Counseling Center: The Hispanic Counseling Center’s team of social workers can be reached at 516-538-2613 Monday through Thursday from 9am – 8pm and Friday and Saturday from 9am to 4p. They offer various services via telehealth, including:

  • Mental health treatment
  • Crisis Intervention
  • Individual Therapy
  • Family Therapy
  • Domestic Violence Services
  • Drug Addiction and Alcoholism Treatment
  • Teen Education Group

Long Beach Therapy Network

Suffolk County Division of Community Mental Hygiene Services: This department is the local governmental unit responsible for the coordination and oversight of all community services to persons with alcohol and substance abuse problems, mental illness, mental retardation and/or developmental disabilities. Community Mental Hygiene Services is authorized under the New York State Mental Hygiene Law. It functions in concert with New York State’s Office of Mental Health; Office of Alcoholism and Substance Abuse and the Office of Mental Retardation and Developmental Disabilities. Various resources are available on this website, including the below:

NYS Office of Mental Health 

  • New Yorkers can call the COVID-19 Emotional Support Hotline at (844) 863 9314 for mental health counseling.
  • The NYS Office of Mental Health COVID-19 webpage offers a variety of resources for the public and providers, as well as information on how to volunteer. For more information, click here.

SAMHSA Disaster Distress Helpline

  • Contact the SAMHSA Disaster Distress Helpline (800) 985- 5990 that provides 24/7, 365-day-a- year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
  • Deaf/Hard of Hearing
  • Text TalkWithUs to 66746
  • Use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990
  • TTY 1-800-846-8517Spanish Speakers
  • Call 1-800-985-5990 and press “2”
  • From the 50 States, text Hablanos to 66746
  • From Puerto Rico, text Hablanos to 1-787-339-2663
  • En Español


The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. Please visit this link to access resources from the Centers for Disease Control and Prevention.

Headspace for free for New Yorkers: New York has been hit hard by the current global crisis. In partnership with Governor Cuomo, Headspace wants to be here for you — to help you find some time and space as you weather this storm. This special NY collection of meditation, sleep, and movement exercises are here to support you through stressful and challenging times. Helping you — and your fellow New Yorkers — stay strong and be kind to yourselves, with a New York state of mind.
Disponible en Español

PsychHub COVID-19 Mental Health Resources: Beacon offers access to a COVID-19 Mental Health Resource Hub which provides a range of resources designed to help people, their families and care providers cope with pandemic related stress.


Several 12 step meetings have set up online or remote options to continue services for those looking for community support.


Anyone whose life is in immediate danger should call 911.

During COVID-19 Quarantine, interviews, petitions, orders of protection can be done remotely via video and telephone. Please call one of the following agency hotlines for assistance:

  • LI Against Domestic Violence- (631) 666-8833
  • The Retreat- (631) 329-2200
  • Crime Victims Center (631) 689-1800
  • Brighter Tomorrows (631) 395-1800
  • VIBS (631) 360-3606

AYUDA LATINA HOTLINE launched for Latina Immigrant Victims of Crime
(833) SMAYUDA (833-762-9832)

SEPA Mujer, Incl offers a 24-hour/ 7 day-per-week Spanish-language hotline for Latina immigrant victims of crime. The hotline launched on April 8, 2020.

In a time where so much is unknown and social contact must remain at a minimum, SEPA Mujer is launching what is expected to be an invaluable tool to Latina immigrants who are victims of crime. The AYUDA LATINA Spanish- language hotline aims to empower women by providing emotional support, information and referrals to victims of gender-based violence, hate crimes, wage theft, and gang violence. Ayuda Latina, which is a part of SEPA Mujer’s Victim’s Assistance Program funded by the New York State Office of Victim’s Services, will be facilitated by SEPA Mujer members who hail from a myriad of diverse Latin American backgrounds. These incredible volunteers are donating their time to handle calls 24/7. Additional program services include case management, legal immigration case relief services, and a sexual assault survivor support group.

(833) SMAYUDA (833-762-9832)

SEPA Mujer ofrece una Línea de Ayuda en ESPAÑOL 24 horas/7 días a la semana para inmigrantes víctimas de crimen. La línea de ayuda empezó a funcionar el 8 de abril del 2020.

En una época donde hay tanto que no conocemos y que el contacto social debe permanecer al mínimo, SEPA Mujer está lanzando lo que se espera sea una herramienta invaluable para las latinas inmigrantes que sean víctimas de crímenes. La línea de ayuda en español pretende empoderar a las mujeres dando apoyo emocional, información y referidos a las víctimas de violencia de género, crímenes de odio, robo de salarios and violencia de pandillas. Esta línea es posible gracias a la participación de increíbles voluntarias que están donando su tiempo para contestar las llamadas 24/7. Adicionalmente este programa incluye servicios de manejo de casos, servicios de ayuda con casos de inmigración y grupos de apoyo de sobrevivientes de asalto sexual. La Línea de Ayuda Latina empodera a la comunidad latina y ayudar a crear una Long Island más segura, removiendo la barrera del lenguaje para víctimas y testigos de crímenes.




Child Care Council of Nassau

(516) 358-9250

For emergency responders who need Child Care: (516) 727-0331


Child Care Council of Suffolk

(631) 462-0303

Essential workers looking for child care can call (646) 926-3784


New York State Division of Child Care Services


NYS Child Care Scholarships for Essential Workers

New York State will provide child care scholarships to essential workers. Child care costs will be covered for essential staff whose income is less than 300% of the federal poverty level — or $78,600 for a family of four. Essential workers (including health care providers, law enforcement, food delivery workers, grocery store employees and others) can use these scholarships to pay for their existing care arrangement. If an essential worker needs child care, they can contact their local child care referral agency to find openings:


Child Care Employment

Due to the added stress of the COVID-19 outbreak on essential workers, including those in the Child Care community, The Child Care Council of Nassau is extending the use of their Job Bank ( to ALL Nassau County Child Care programs in need of additional staffing at this time.

  • PROGRAMS: If you would like to make a posting please fill out the form listed on the page and e-mail it to
  • PROVIDERS: Please use this tool if you are currently in search of work


Intellectual and/or Developmental Disabilities Resources

Information For Families with A Child with an Intellectual and/or Developmental Disability During the Covid-19 Pandemic: From The STRYDD Center (Supporting Trauma Recovery for Youth with Developmental Disabilities) Long Island Jewish Medical Center, Northwell Health, the resources below are specific to the COVID-19 pandemic to help parents support their child with special needs.

These resource guides were developed in April, 2020. Some resources address all children’s needs; some were developed specifically for children with I/DD and/or Autism.


The National Association for School Psychologists developed a site for its members and the public with information, guidelines, and resources to help support the learning and well-being of students, their families and others in the school community during the COVID-19 crisis.



Child Care Council of Nassau Social Distancing Series

Social Distancing in Early Childhood Programs:


Remaining Proactive in Early Childhood Classrooms During COVID-19 Part 1


Remaining Proactive in Early Childhood Classrooms During COVID-19 Part 2



Other Resources and Information:

Docs for Tots is committed to continue promoting optimal well-being of young children. In light of the COVID-19 pandemic, they have compiled a list of the most updated resources and agency notifications here.

Zero to Three Coronavirus Resources: Coronavirus Resources for Early Childhood Professionals

VOICE: CSEA/VOICE: a union made up of and working for family child care providers from across New York State, organizing for power to take on challenges facing us and the children and families we serve. Here is a link to COVID-19 resources on their website.

Child Care Aware of America: Provides three COVID-19 resources hubs for various audiences:


New York Association for the Education of Young Children: Offers COVID-19 resources, including resources for talking with children about the ongoing pandemic.


Vroom: Offers several simple and fun ways to boost brain building at home together with your child. Resources available in English and Spanish.


National Child Traumatic Stress Network: Offers ways to support children and talk to them about COVID-19. This fact sheet describes how to start a conversation with children about COVID-19, correct inaccurate information, encourage children to ask questions and how to answer them, help children self-regulate, and outlines common reactions, how to stay connected, practice self-care, and what to do if you need extra help.


National Association for the Education of Young Children: Visit their website for more information to support our nation’s child care and early learning programs, including educators, families, and children.


Children’s Defense

  • Resources For Families Seeking Assistance


  • Resources For Children & Families in the Child Welfare System
    • FosterClub’s resource guide that provides links to links to resources, information, and opportunities to find support for young people in and from foster care.
    • Check out Think of Us’ resource hub that provides information specifically for foster youth and those serving foster youth


  • Resources For Immigrant Families
    • Check out Protecting Immigrant Families’s guide for some of the federal public programs available that support individuals and families with health care, cash assistance, food assistance and unemployment assistance.
    • Call Freedom for Immigrant’s COVID-19 hotline to report abuse, share a story  or get connected to a loved one  in detention. Calls made through their National Detention Hotline are free, confidential and unmonitored. Call: 9233 (from inside detention) Call: 209-757-3733 (from outside)


  • Self Care and Wellness Resources For Families



Touro Law School has established a free helpline to answer legal questions arising from the pandemic.  Volunteer attorneys are available to answer calls and can provide referrals to clients with a variety of needs. The helpline will provide referrals to our Touro’s clinical program and appropriate legal partners on a wide range of legal issues, including landlord-tenant, civil liberties, bankruptcy, employee rights, unemployment, stimulus payment, insurance and more.


CARACEN: CARECEN has provided high quality legal assistance to immigrant communities in Nassau and Suffolk counties for over thirty years. We currently offer a variety of legal services in both affirmative and defensive cases, including initial and renewal requests for temporary protected status (TPS) and Deferred Action for Childhood Arrivals (DACA), green card renewals, naturalization, adjustment of status, family petitions, unlawful presence waivers,  special immigrant juvenile status (SIJS), among others. We screen for a broad range of legal relief when we meet with our clients and inform them of the immigration benefits they are eligible to apply for and the implications of applying for them. Link to website:

  • Contact Information: 516-489-8330


Community Legal Advocates of New York: Community Legal Advocates of New York is a private, non-profit organization that is dedicated to closing the social justice gap by advancing the rights of low and moderate income clients. Consistent with the vision of its founders, CLA provides free or low cost holistic civil legal and advocacy services to residents of Long Island and New York City. Link to website:


Empire Justice Center: The Empire Justice Center is a statewide non-profit law firm that focuses on poverty law and social policy. Our Long Island office provides advocacy and legal assistance at no cost to low income Long Islanders in Nassau and Suffolk, regardless of immigration status. We assist with matters related to public benefits, immigration, consumer fraud, housing (for tenants facing eviction), disability rights, language access, child support, and other non-criminal matters. We are available to provide technical assistance to other advocates and to accept calls from the community, as well as referrals. We will provide assistance in your language. Link to website:


Hofstra Law (“Hofstra Pro Se Legal Assistance Program”): The Pro Se Legal Assistance Program (the “ Hofstra Program”) is a free service offered by Hofstra University’s Maurice A. Deane School of Law, and is staffed by members of the law school, including an attorney, a law professor, and law students. The Hofstra Program provides free information, advice, and limited scope legal assistance to non-incarcerated pro se litigants who have filed, or intend to file, a civil case in the Central Islip Eastern District of New York federal court. The Hofstra Program seeks to enhance access to justice and improve the litigation process for litigants and the Court by helping pro se litigants navigate the court system. The Hofstra Program assists litigants with federal civil cases, including cases involving civil rights, employment discrimination, labor law, and social security benefits. The Hofstra Program cannot assist individuals while they are incarcerated, but can provide assistance to litigants once they are released from custody. Link to website:


Latino Justice: For more than 40 years LatinoJustice PRLDEF has acted as an advocate against injustices throughout New York and beyond. Latino Justice’s mission is to ensure that all Latinx people in the United States are treated with dignity, justice, and fairness. Link to website:


Legal Aid Society of Nassau County: The Legal Aid Society of Nassau County is a 501(c)(3) non-profit organization dedicated to helping indigent persons in criminal legal matters and in certain family court matters including those involving child custody and support issues. Link to website:

  • Contact Information: 516-560-6400


Legal Aid Society of Suffolk County: Established in 1964, The Legal Aid Society of Suffolk County provides zealous, holistic criminal defense, certain family court representation, and social work assistance to eligible Suffolk County residents. As defenders, our focus centers on the well-being of our clients, legal and otherwise. Through a combination of high quality courtroom advocacy and a client-centered community approach, The Legal Aid Society of Suffolk County strives to safeguard the rights of the indigent and assure equal access to justice. Eligibility form: Link to website:

  • Contact Information: 631-630-3300


Legal Hand: At the Legal Hand Call-in Center, serving Nassau and Suffolk Counties, trained community Volunteers, who are not lawyers, provide free information, assistance, and referrals to help you resolve issues that affect your life, in areas like employment, housing, family, immigration, domestic violence, and public benefits and prevent problems from turning into legal cases. You can contact the Legal Hand Call-In Center by telephone, text, and chat. We can also meet with you by video. There are no eligibility requirements and all are welcome.


Legal Information for Families Today (LIFT): is a nonprofit based in New York that provides free family law information and advice. LIFT is dedicated to enhancing access to justice for families involved in the New York Family Court system. Parents and caregivers seeking information about New York child support, custody, visitation, paternity, or Family Court procedure can call LIFT’s Helpline at 212-343-1122, Toll-free 800-696-8629 (Helpline hours: Monday-Friday, 9am-1pm and 2pm-5pm).  In addition to providing information over the Helpline, LIFT can arrange one-on-one consultations for legal advice on issues of paternity, child support, custody, and visitation. For legal advice outside of New York City, call LIFT’s Helpline for information about Family Legal Connection, a program that connects unrepresented litigants with pro bono attorneys by video-chat.  LIFT’s programs are free and open to all. LIFT does not provide full legal representation. Link to website:

  • Contact information: 212-343-1122


Nassau Suffolk Law Services: NSLS is the largest provider of free civil legal assistance to people with low incomes or disabilities on Long Island. Our practice areas include, among other matters:

  • Landlord-Tenant disputes and public housing (for tenants)
  • Foreclosure prevention
  • Social Security Disability (SSD) and Supplemental Security Income (SSI) appeals
  • Public benefits, including Medicaid and Supplemental Needs Trusts
  • Managed long-term care through Medicaid
  • Consumer debt defense
  • Domestic violence and elder abuse (for survivors in Suffolk County)
  • Child support
  • Special education and OPWDD services

Through partnerships with the Nassau and Suffolk County Bar Associations, NSLS matches clients with pro bono attorneys for assistance with divorces, bankruptcies, and 17A guardianships of people with developmental or intellectual disabilities.

NSLS also has specialized units to serve Veterans, Nassau County seniors, people with HIV/Aids, people with behavioral health disorders, people who have been released from incarceration, and residents of adult care facilities.

  • Contact Information:
    • Nassau County (516) 292-8100
    • Western Suffolk (631) 232-2400
    • Eastern Suffolk (631) 369-1112
    • The NSLS Legal Support Center for Advocates can help advocates identify resources to help clients address legal problems. Advocates can call (631) 232-2400 ext. 3309 or 3324 for assistance.


New York Courts – Nassau

Link to Website:


New York Courts – Suffolk

Link to Website:


NYLAG: New York Legal Assistance Group (NYLAG) provides free legal services, financial counseling, and engage in policy advocacy to help people experiencing poverty. The organization is operating via telephonic and virtual meetings and continuing their advocacy efforts. Hotline for COVID-19 Legal Resources to help answer legal questions – 929-356-9582 7am-1pm Mon-Fri. Link to website:


Office of Nassau County Attorney: Office of Nassau County Attorney Jared Kasschau. The Office of the Nassau County Attorney provides professional, efficient and thorough legal representation to the County, its elected officials, officers, boards, department and agencies, including all legal matters related to its operations and compliance with federal, state and local laws. Office located One West Street Mineola, NY 11501 which is opened Monday – Friday 9am – 4:45pm. Link to website:

  • Contact information: 516-571-3056


Pro Bono Partnership: is available to assist nonprofit organizations with legal questions related to COVID-19.


Safe Passage Project, Long Island: Nonprofit immigration legal services organization where free lawyers assist refugee and immigrant children. There is also a social work team to provide healthcare, educational, and other referral services necessary for the child’s well-being, and to support the legal case and a mentoring program. Link to website:

  • Contact information: 212-324-6558


SEPA Mujer: Latina Immigrants Rights Organization works to provide legal assistance and advocacy, provides leadership and training and rights for Latina immigrant women’s issues. COVID-19 resources can be found at: Offices located at 45 Oak Street Patchogue, NY 11772.  Resources available in both English and Spanish. Business hours are Monday-Thursday 9am-5pm and Fridays 9am-4pm. Link to website:


Suffolk County Bar Association: Organization representing lawyers of Suffolk county who’s our organization and the legal profession it represents has assisted the community through charitable services, pro bono representation, scholarship programs and legal education. Office is 560 Wheeler Road Hauppauge, NY 11788. Link to website:


Touro Law Empire Justice Center: The Empire Justice Center is the only statewide, multi-issue, multi-strategy non-profit law firm focused on changing the “systems” within which poor and low-income families live. With a focus on poverty law, Empire Justice undertakes research and training, acts as an informational clearinghouse and provides litigation backup to local legal services programs and community-based organizations.

  • Contact information: (631) 650-2305.


Touro Senior Citizens Law Program at Touro Law Center, legal services provided by licensed attorneys, without charge, to Suffolk County residents only, ages 60+. Assistance with government benefit programs, consumer debt issues, landlord-tenant matters, durable powers of attorney, health care proxies, living wills, home repair fraud, financial exploitation, institutional abuse, warranties, and contracts, and related matters. Funding provided by the U.S. Department of Health and Human Services and the New York State Office for the Aging through the Suffolk County Office for the Aging. Link to website:

  • Contact information: 631.761.7470




Please also see the “Domestic Violence” page



Please also see the “Housing & Utility Resources” page



Please also see the “Unemployment and Labor Resources” page


Several organizations and firms have developed resource guides with information specifically for legal service providers or those seeking legal guidance on matters related to COVID-19.


  • Volunteer with the LIVOAD: If you are an attorney and are looking to volunteer, please email
  • New York State Bar Association: The State established a new partnership with the New York State Court System to create a pro bono network of volunteer lawyers to provide New Yorkers in need with free legal assistance. Volunteers will begin to receive training and start offering assistance next week. Lawyers interested in volunteering can sign up at



Housing, Rent, Landlord/Tenant Issues, Evictions

  • New York State’s moratorium on COVID-related evictions has been extended until August 31st with fees for missed or late rent payments banned during the moratorium. Please click here for more information.
  • COVID-19 Evictions Guide from Nassau Suffolk Law Services – A helpful FAQ page dedicated to information related to evictions, in light of the eviction moratorium and court closures.
  • Illegal Evictions and How to Stop Them in Suffolk County [PDF]
  • NYS Homes and Community Renewal COVID-19 Helpful Links and FAQs: Have questions about how COVID-19 affects housing? This Frequently Asked Questions page has information about housing issues for tenants, landlords, homeowners, public housing, and more.
  • Discrimination Relating to the Coronavirus Under the New York State Human Rights Law: Published by the NYS Division of Human Rights
  • EOC of Suffolk: The EOC of Suffolk, Inc. is a HUD approved housing counseling agency that offers a comprehensive array of housing services:
    • Comprehensive Housing Counseling
    • Budget and credit counseling
    • Affordable housing for eligible homebuyers
    • First Home Club savings program for eligible first-time buyers
    • Mortgage Default and Foreclosure Prevention Counseling
  • Online Counseling is available at: or by calling (631) 647-376
  • Rapid Re-housing program: EOC of Suffolk’s RRH Program connects participant and their families, who are experiencing homelessness, transition and return back to permanent housing as quickly as possible within their community. Contact Lara at 631.289.2124 x 122 or visit
  • Town of Brookhaven residents may be able to get help with their rental arrears (monies owed to their landlord for missed rent payments due to the COVID-19 pandemic) under a new program at the Economic Opportunity Council of Suffolk, Inc. (EOC of Suffolk). To find out if you are eligible, contact Halim Kaygisiz, Director of Health Outreach Services, at 631-241-2119 or


  • NYS Home Energy Assistance Program (HEAP) – The Home Energy Assistance Program helps low-income people pay the cost of heating their home.
  • National Grid– National Grid has a variety of programs that can help Long Islanders both in the short term and in extended circumstances. Whether it’s a homeowner, renter, or landlord, they can take control of their monthly gas bills through these programs and services. Please click here for more information.
  • Project Warmth– Anyone in need of emergency heating assistance can call United Way’s 2-1-1 Long Island information and referral call center by dialing 2-1-1 (or 1-888-774-7633) 7 days a week, 9:00 am-5:00 pm. In light of the current circumstances, Project Warmth applications can be taken over the phone.


  • Offices of the Aging: Nassau and Suffolk Offices for the Aging are Open, you can call them to find out about services near you:
Nassau County
Office for the Aging

Suffolk County
Office for the Aging




  • Grocery Stores– Stop & Shop will be opening earlier at 6 am exclusively for seniors to shop in a less crowded environment. Use this link to obtain further information.
  • Municipal Meal Deliveries and Pick-ups: Many towns on Long Island are continuing to serve Seniors through deliveries and pick-up options. Check this list to see if your town has options for senior meals. 
  • Medicare Telehealth Services– Medicare has temporarily expanded its coverage of telehealth services to respond to the current Public Health Emergency. These services expand the current telehealth covered services, to help consumers have access from more places (including their home), with a wider range of communication tools (including smartphones), to interact with a range of providers (such as doctors, nurse practitioners, clinical psychologists, and licensed clinical social workers). Please visit for more information.
  • Economic Impact Payments: Under the CARES Act, all recipients of Social Security are eligible to receive a one time Economic Impact Payment. Click here to learn more:


The FCA (Family and Children’s Association) Senior Division will continue to provide services in a modified way that protects the safety of seniors. 

  • Alzheimer’s Caregiver Support Program
    All support, counseling, education, and services will continue via telephone or teleconference. Please call 516.292.1300 ext. 2264 or contact Regina Anderson, program coordinator via email at
  • EISEP Case Management and In-Home Assistance Program (including Home Delivered Meals programs)
    Please call the regular EISEP phone number 516-292-1300 and either dial their case manager’s extension or for new clients, they can leave a message by dialing “0”. Calls will be returned as soon as possible between 9 AM-5 PM.
  • Friendly Visiting
    Friendly Visiting volunteers will continue to offer telephone assistance to clients. Please contact Jessica DiCarlo at (516)743-2389 or
  • Senior Financial Services
    Any questions regarding senior financial services (Taxes, budgeting, reverse mortgage, and other financial concerns) should be emailed to Messages left on our voicemail will be returned within 24 hours.
  • SOS Elder Abuse Prevention and Support Programs
    For victims of  scams or financial exploitation, crime please contact:

Please click here for more information about these services.


The State of Black Long Island Equity Council

SOBLI is hosting webinars as part of their “Trusted Voices of the Community Series. Informaton about these webinars will be share through our LIVOAD email. If you do not receive our LIVOAD COVID-19 emails and would like to, please click here.

For more information, please email

Past Webinars Slides:


COVID-19 Pandemic: Preliminary Response & Recovery Report

 NYC Public Advocate Jumaane D. Williams released this report in April 2020, and though it is city-focused, it includes state-wide data. Lessons and considerations from this document can be adapted for broader regional considerations.

Mental Health


  • Suffolk County Business Assistance: The Suffolk County Business Recovery Unit — a key component of the County’s overall plan — is now operational within our Labor Department. This unit will address questions and needs and able to track the data and information provided by our local businesses.To be connected to the unit, Suffolk local businesses can Dial 311 and once prompted press 2 to be transferred to the unit. Or, email or they can visit


  • FEMA Public Assistance Reimbursement Program – The President’s Major Disaster Declaration authorizes FEMA’s Public Assistance program to fund Emergency Protective Measures. By applying to the Public Assistance (PA) Program, eligible nonprofit agencies may be reimbursed for eligible costs related to COVID-19.

NYS Department of Homeland Security and Emergency Services (DHSES) helps to administer the Public Assistance program.

Potential eligible applicants include:

  1. Local governments and special districts
  2. Certain types of private nonprofit (PNP) organizations:
    1. Critical PNPs – PNPs that own or operate a facility that provides a critical service, e.g., hospitals and emergency care facilities, fire & rescue emergency services, educational facilities (including colleges both public or private), nursing homes, laboratories, and rehab centers that provide medical care.
    2. Non-critical but essential PNPs – PNPs that own or operate a facility that provides a non-critical, but essential social service AND provides those services to the general public, e.g., senior citizen centers, homeless shelters, community centers, child care facilities, food assistance programs, performing arts facilities, and houses of worship.

The New York State Department of Homeland Security and Emergency Services (DHSES) has links to the applicant briefing webinar slides, as well as relevant forms and eligibility guidelines. If you are planning to apply for Public Assistance, it is STRONGLY RECOMMENDED that you submit your Request for Public Assistance (RPA) as soon as possible.





Donation Drop Off Location: Nassau County Public Safety Parking Lot, Field 3, Park Blvd, Eisenhower Park. 9 a.m.-3 p.m. Monday-Friday through April 3.

Supplies requested include:

  • N95 Surgical Masks in unopened container/boxes
  • Eye protection such as goggles and face shields
  • Nitrile Gloves in unopened boxes that have not expired
  • Disposable medical gowns (paper which are fluid resistant or plastic)
  • Shoe cover/booties
  • No-Touch thermometers
  • Thermometer probe covers
  • HEPA filters for Ventilators / Anesthesia Machines
  • Antibacterial and disinfecting wipes – typically alcohol or bleach based
  • Disinfecting wipes (Clorox/Lysol)
  • Hand sanitizer


To help protect our medical professionals and first responders, a Suffolk County Supply Drive is being held to collect personal protective equipment. Residents can drop off supplies at the Suffolk County Fire Academy located at 102 East Avenue in Yaphank from Monday through Friday between 10 a.m. and 2 p.m.


Suffolk County is partnering with the construction industry, building trades, and others in organized labor to solicit donations of N95 masks, earloop face masks, gowns, and gloves. The County is also looking to solicit donations of earloop masks and gloves from the personal service industry. For a large donation of supplies or a potential vendor of opportunity, residents can contact



If you are a nonprofit organization actively seeking volunteers to serve in essential or virtual capacities, please email with a description of the volunteer services needed, links to more information, and a contact phone/email.



  • Small Business Administration (SBA) Loan- Upon a request received from a state’s Governor, the SBA has announced it will issue an Economic Injury Disaster Loan declaration for that state. The SBA’s Economic Injury Disaster Loan assistance will make low-interest loans available to small businesses and private, non-profit organizations to help alleviate economic injury caused by COVID-19. Once the SBA has approved New York State’s request, information on the application process for Economic Injury Disaster Loan assistance will be made available at For more information, please see the SBA fact sheet.

Stony Brook University Small Business Development Center

  • SBA Application Assistance: The Small Business Development Center at Stony Brook University has partnered with the SBA to respond to COVID-19. A Business Advisor will help you through the abundance of resources available for your particular business/industry and to avoid the most common mistake of incomplete or inaccurate Economic Injury Disaster Assistance Loan. Click here to schedule an appointment.

Suffolk Forward – Programs for Small Business:

  • Small Business Tech Enhancement Program: Need to Get Online? Small Business Tech Help Suffolk County has formed a partnership with the College of Business, College of Engineering and Applied Sciences, and the Small Business Development Center to help small businesses reach their customers online in this uniquely challenging business environment. A survey by the Suffolk County Business Recovery Unit found that small business respondents need a stronger Internet presence and capability in order to continue serving their customers. The Suffolk County-Stony Brook Technology Enhancement Program for Small Business will assess small businesses’ current technology profile, pinpoint needs and inform the business owners about solutions. This advice will be provided by mixed teams of engineering and business students, working under supervision by faculty and SBDC counselors. The business sectors hardest hit by the pandemic will have first priority to receive aid.
  • Virtual Expert Network Office Hours: To support the LI business community in this pandemic, the industry partners and faculty members of College of Business have joined forces to offer virtual office hours and complimentary consultation. These sessions aim to provide business leaders the tools that could help them tackle ongoing business challenges. Based on recent national surveys, we identified the major business challenges for our experts to self-organize around these issues. We hope our interdisciplinary task force would help you to effectively respond to these unprecedented circumstances. For more information, click here.


Additional guidance from NYS’ Empire State Development page, including an Economic Injury Disaster Loan (EIDL) FAQ can be found here. Scroll to the bottom of the page for documents with additional information.

A list of approved participating SBA Lenders in New York can be found on the COVID-19 page.



(Please also see the Housing and Utility Resources page)

  • Student Loans –  Please click here for more information from
  • How do I stop automatic payments from my bank accounts?: For those who need their scarce funds for food and have unaffordable payments coming out of their account, here is information from the Consumer Financial Protection Bureau (CFPB) with sample letters.  Of course, the consumer will still owe the money and should be prepared to expect debt collection efforts.
  • The Get My Payment tool allows taxpayers to check on the status of their stimulus payments  and confirm whether the money is arriving via direct deposit or paper check. You can also enter new bank information if your direct deposit account isn’t on file.




Filing a new Unemployment Insurance claim? 

IN SPANISH: A document with useful information in Spanish can be found here.

New York Paid Family Leave COVID-19: Frequently Asked Questions (FAQ)


Several partners, state agencies, and other entities have compiled COVID-19 related resources as well. Here are several that may contain useful information for you.



Funding & Operations Concerns:


Regional Disaster Relief Coalition


The LIVOAD (Long Island Voluntary Organizations Active in Disaster) is a collaborative effort inclusive of nonprofit, government, and private sector partners, constantly working toward comprehensive preparation and planning. The LIVOAD identifies community-specific concerns, and is addressing these through expert-led coalitions lead by HWCLI. Within an accessible and inclusive environment, we work to address emergent needs and gaps and services in order to build a more resilient Long Island for generations to come. Of paramount importance is being prepared to respond to anticipated and spontaneous large- and small-scale disasters effectively, and working with partner agencies to mitigate the effects of myriad disasters.

Formed by HWCLI in 2001 after the September 11 attacks, the LIVOAD has worked for almost two decades as an umbrella structure for group working on disaster planning and recovery. This broad coalition is a local version the National VOAD which is comprised of disaster health and human service, religious, and government agencies working through Collaboration, Cooperation, Coordination, and Communication (4 C’s) to respond regionally. From guiding Long Islanders to HEAP services in the winter, to facilitating cross-sector, multi-agency response to large-scale disasters, the LIVOAD stands ready to assist Long Islanders with disasters of varying magnitude and scope. Recognizing that disasters come in many forms and sizes, we welcome you to become a member and bring your expertise to help us address the many disasters Long Islanders face. For more information, please contact, Tommi-Grace Melito (


  • HWCLI formed the Long Island VOAD after the September 11 attacks, and to create a localized plan to help the region recover from the economic and emotional disaster including trauma and grief counseling, job training, and financial support.
  • LIVOAD activated in support of Long Islanders impacted by the 2007-2008 financial disaster.
  • From 2012 to 2018, HWCLI led the Superstorm Sandy Long Term Recovery Group (LTRG). Through the LIVOAD, Long Island’s health and human service sector worked together both in the immediate aftermath of Sandy and in the second wave of response, providing shelter, food, clothing, mental health services, medical care, and financial assistance for utility bills to families in need.
  • In coordination with the Sandy LTRG, HWCLI convened the Unmet Needs Roundtable, which brought together private donors with case workers seeking assistance on behalf of clients who have no other possible sources of help. UNR staff worked collaboratively with utility company customer advocates to ensure continued high-quality service delivery through the adverse aftermath of the storm. The Unmet Needs Roundtable distributed more than $8 million to more than 800 Sandy-impacted households.

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